Notice of Privacy Practices

Effective: February 16, 2026 · Revised per 2024 HIPAA Final Rule

MyTelePep (operated by TeleEMC d/b/a First Visit MD, a service of Luxe Inventions LLC) is required by law to maintain the privacy of your Protected Health Information (PHI), to provide you with this Notice, and to follow the terms of this Notice. We are required to notify you of any breach of your unsecured PHI.

How We May Use and Disclose Your Health Information

Treatment

We use and share your health information to provide and coordinate your care. Example: Your provider shares your prescription with our licensed compounding pharmacy partner to fulfill your medication.

Payment

We use and share your health information to bill and receive payment for your program services. Example: We process your monthly program fee using your billing information on file.

Health Care Operations

We use and share your health information to operate our practice, improve quality of care, and conduct required business activities. Example: We review provider performance to improve the quality of telehealth consultations.

Other Permitted Uses Without Your Authorization

• Public Health Activities: Reporting communicable diseases or adverse events to the Florida Department of Health as required by law
• Health Oversight: Responding to audits or inspections by government agencies including the Florida AHCA
• Law Enforcement: Responding to lawful court orders, subpoenas, or law enforcement requests as required by law
• Serious Threats: Disclosing information necessary to prevent a serious and imminent threat to health or safety
• Workers' Compensation: As authorized by Florida workers' compensation law

Uses Requiring Your Written Authorization

For any use or disclosure not described above — including marketing, sale of your PHI, or most uses of psychotherapy notes — we will ask for your written authorization. You may revoke your authorization at any time in writing.

Your Rights Regarding Your Health Information

Our Duties

MyTelePep is required by law to maintain the privacy and security of your Protected Health Information, provide you with this Notice, follow the terms of this Notice currently in effect, and notify you if we discover a breach of your unsecured PHI. We reserve the right to change our privacy practices and the terms of this Notice.

Substance Use Disorder Records

If you receive treatment for substance use disorders through our platform, records related to that treatment receive additional protections under 42 CFR Part 2. We will only use or disclose such records as specifically authorized by law and with your written consent except in limited emergency circumstances.